Friends with Benefits Rewards Terms of Use
Thank you for your interest in joining Friends with Benefits. Please note that by signing up for this program, you are agreeing to be a member of all programs of The ONE Group, including but not limited to loyalty, email club and SMS.
In order to complete your registration for The ONE Group Friends with Benefits Loyalty Program (“Loyalty Program”), to use and continue to use the Loyalty Program, and to access and use the Loyalty Program website located at https://togrp.com/friends-with-benefits or our mobile application (“App”), you must agree to these Terms of Use. (Our website and App are collectively referred to in these Terms of Use as the “Sites”). In addition, each time you access or use the sites, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not use or continue to use the Loyalty Program.
These Terms of Use include an Arbitration provision that applies to any disputes between you and The ONE Group. Unless you elect to not be bound by arbitration by following the Election To Not Be Bound by Arbitration Policy procedure described below, these Terms of Use will:
- Eliminate your right to trial by jury; and
- Prevent you from bringing, joining, or participating in any class-action or consolidated-action proceedings.
1. Eligibility:
The Friends with Benefits Loyalty Program is only available to individual legal residents of the United States, and the District of Columbia who are 18 years of age or older when they enroll. Only one account is allowed per Member. Members cannot be employees of The ONE Group, Inc. Blackout dates apply.
2. Enrollment:
In order to enroll as a “Member” of the Loyalty Program, you must provide The ONE Group with your name, member email address (which will become your user name), birthdate, favorite location, phone number, and password. You are solely responsible for updating your account information. The ONE Group is not responsible if you do not receive any emails because your information is incorrect or outdated. You must be enrolled in email communications to receive communications about your rewards and points.
3. Welcome, Birthday, Half-Birthday, MVG Rewards:
Upon joining, and annually on or around your birthday, members receive special rewards. The Welcome Reward entitles you to one complimentary starter valued up to $35, good on your next visit. One offer per table. Dine-in only. Not valid tax, gratuity, or with any other offer. No cash value. One-time use only. Offer expires 30 days from date activated. The Birthday Reward entitles you to a $50 reward. Half-birthday Reward entitles members to $25 approximately 6 months from their date of birth. Most Valuable Guest provides a $15 reward based on annual spend. Same rules apply. Blackout dates apply.
4. Earning Points & Rewards:
Members earn points by making qualifying purchases at The ONE Group corporate-owned restaurants located within the United States. This includes STK Steakhouse, Kona Grill, RA Sushi, Benihana, Samurai and Salt Water Social. Qualifying purchases include food and non-alcoholic beverages. May not be eligible for use toward the purchase of alcohol in certain jurisdictions, subject to local laws and regulations. Points are not earned on taxes, gratuities, delivery and takeout orders, gift cards or purchases made with rewards. The ONE Group may award discounts, bonus earning levels, free items, or other benefits at its discretion.
5. Point Levels:
Members earn 1 point for every $1 spent. Points can be converted into Dining Dollars. The ONE Group may change point levels or benefits at its discretion, with or without notice.
6. Dining Dollars:
Points can be converted into Dining Dollars for food and qualifying purchases. You can accumulate points to higher levels or convert them at qualifying stages.
7. Redemption:
Dining Dollars may be redeemed for food and qualifying purchases (including Happy Hour menus) at corporate-owned locations. It cannot be used for gift cards, taxes, gratuity, delivery, or franchised locations. Rewards, points & Dining Dollars are personal and non-transferable. May not be eligible for use toward the purchase of alcohol in certain jurisdictions, subject to local laws and regulations. Blackout dates apply.
8. Expiration:
Dining Dollars and rewards expire 30 days after it is activated.
9. Maximum Redemption:
A maximum of $500 in Dining Dollars may be redeemed per check per month.
10. Discounts:
Some offers and promotions may not be combined with Dining Dollars. However, Happy Hour menu items do qualify.
11. Sweepstakes, Contests, and Other Promotions:
Separate rules and conditions will apply.
12. Unauthorized Use:
Report any unauthorized use of your account to The ONE Group to [email protected]. The ONE Group is not responsible for unauthorized redemptions.
13. Employee Use:
The ONE Group employees and salaried managers are not eligible to participate. Employee accounts may be closed and rewards forfeited.
14. Account Closure:
Accounts with no activity for 12 months may be closed by The ONE Group at its discretion. Members can opt out of Friends with Benefits by unsubscribing or by contacting [email protected]. Should members out of email communication, they forfeit the opportunity to learn about their account status.
15. Suspension/Termination of Membership:
The ONE Group may suspend or terminate memberships at its sole discretion. Any attempt to deliberately damage The ONE Group, including but not limited to Friends with Benefits or undermine the operation of this program is a violation of criminal & civil laws. The ONE Group reserves the right to disqualify and/or seek damages from any individual making any such attempts to the full extent permitted by law.